Remote Access is a computer program that lets you access your PC from another PC via the Internet and work on your computer remotely as if you were sitting in front of it.
"It is absolutely safe and secure. "
What is iYogi all about?
- IYogi is an online computer support company catering to technology-driven needs of millions of computer users all over the world.
- The organization has outperformed the market over the previous years with its resolution rate of 86% and customer satisfaction rate of 95% which are amongst the highest published benchmarks in computer support industry.
Why should I choose iYogi?
“To experience the best computer support.”
What kind of computer support services can I expect from iYogi?
- IYogi serves as one-stop shop for all your tech support needs including computer/laptop repairs, home networking, gaming and entertainment devices.
- Our array of service also include comprehensive support coverage for over 100 desktop and laptop software applications, servers, hardware devices, printers, peripherals, routers and modems. For further information on our services, visit http://www.iyogi.net/techsupport.html
What computer brands can iYogi help me with?
Yes, we provide support for all Microsoft Windows platform and applications no matter which computer brand you are using and where you purchased your computer from.
What certifications make your technicians the specialists? All our computer support specialists are Microsoft Certified Experts, Microsoft Product Specialists, Microsoft Certified Desktop Support Technician A+/MCP/MCSE Certified Professionals, and Network Administrators.
What general procedure an iYogi technician takes to resolve the error?
The moment you subscribe with us, you are transferred to our tech support technician who provides you with an understandable and the most accurate explanation about your computer problems on the phone or via remote support. After the computer diagnosis is completed, the technician rectifies the error using a linear and logical troubleshooting methods and procedures. What general procedure an iYogi technician takes to resolve the error?
Is remote computer support better than more traditional support options?
With remote support services, you don't need to struggle through the troubleshooting procedures. We complete the work all by myself and just asks you whether it is working fine.
Also, the process is much convenient as it eliminates a need for you to haul your computer to any local computer repair shop. Since remote support helps us to offer you instant solutions, you won't have to be stuck without a computer over the weekend or during a holiday. So, it saves you time and money.
Can you render me more details about your remote computer support?
Remote computer support involves a 'remote desktop connection' which lets us view your computer screen and securely fix most computer and network errors over the Internet. After you subscribe with us, you allow our computer technician view and interact with your computer remotely through the Internet. Indeed, you watch the whole troubleshooting process going on your screen.
Do you guarantee your work?
At iYogi, our customer satisfaction holds the prime importance for us; to an extent that all our plans and policies center around it. And quality of the services plays a significant role in ensuring the same, since this is our USP that makes customers come to us again and again. Therefore, we take utmost care to maintain quality of work at every level.
Are you 24x7 available?
Yes, all our service centers work 24 hours a day, 7 days a week. You can contact us anytime for instant solutions to any of your computer tech requirements. We will take you through each and every step of resolving your computer problems anytime day or night.
Take a route through our remote support services:
- Support for email clients including Microsoft Outlook, Outlook Express, and Eudora.
- Install, configure new software and hardware.
- Stop pop-ups, remove adware/spyware.
- Installation/Troubleshooting of a home networking system.
- Offer PC optimization and Internet optimization services to tune up your computers for smarter performance.
- Fix error messages or frozen screens and much more!
- Fix Microsoft Windows and application errors.
- Install, Configure, and Up-grade of PC security product including Antivirus, Antispyware, Firewall and alike.
- Perform standard maintenance, Windows updates/patches.
- Fix multifunctional printer, scanner, speakers, Zip drives, external CD/DVD ROM, External CD/DVD Writer, and other computer peripheral errors.
- Support for Video cards, Sound cards, Ethernet cards, Internal CD/DVD readers, Internal CD/DVD writers, and Internal IDE Hard Drives.
